Supporting Health Insurance Innovation Through Strategic Staffing and Engagement Models
Client Profile
Our collaboration has allowed the client to meet their staffing needs through various engagement models, including:
Contract-only
Contract-to-permanent
Direct Hire
Project Needs
The client was undergoing a significant digital transformation, moving from a legacy-based patient information system to a modern, portal-based electronic process built on Microsoft technologies. This initiative required not only a redesign of their core software but also the enhancement of their data analytics capabilities and the development of mobile applications to support their services.
- Redesign and redevelopment of software:
Led by developers with expertise in Microsoft-based technologies. - Development of mobile applications:
To provide seamless access to the client’s services on mobile devices. - Strengthening of data-analytics capabilities:
To enable better decision-making and improved health outcomes.
Challenges
- High Demand for Talent:
The client required highly skilled software and analytics professionals, many of whom were in high demand within a competitive job and contractor market. - Retention Concerns:
Given the competition for talent, finding professionals who were not only qualified but also committed to staying with the client for an extended period was critical. High turnover rates in the industry exacerbated these concerns.
Solutions & Execution
Everest Consultants stepped in to address these challenges by leveraging our extensive network of IT professionals. We implemented a tailored recruitment strategy to meet the client’s needs, which involved:
- Targeted Recruiting:
We sourced both permanent and contract-based professionals with the right mix of technical expertise in Microsoft technologies, mobile app development, and data analytics. - Comprehensive Candidate Assessment:
Each candidate was evaluated based on technical skills as well as their commitment to long-term employment, ensuring that they could meet the client’s need for stability and continuity. - Flexible Engagement Models:
Recognizing the client’s diverse staffing requirements, we provided a variety of engagement models—ranging from simple short-term contracts to contract-to-hire arrangements. This flexibility allowed the client to engage talent in a way that best suited their evolving project needs.
Results
The recruitment and staffing strategy implemented by Everest Consultants yielded strong results:
Talent Acquisition
We successfully filled critical positions with qualified professionals, enabling the client to proceed with the redesign and redevelopment of their patient information system and the creation of mobile applications.
Increased Stability
Client Satisfaction
Everest Consultants was able to exceed the client’s expectations by offering a variety of staffing models that provided both flexibility and stability. The client was especially pleased with our ability to deliver committed and highly skilled talent on time, ensuring the smooth progression of their digital transformation.
Conclusion
Through a combination of strategic recruiting, comprehensive candidate assessments, and flexible engagement models, Everest Consultants helped the client navigate a competitive job market and meet their evolving project needs. This partnership has been instrumental in supporting the client’s transition to a more efficient, technology-driven system, ultimately improving the quality of care and health outcomes for their members.
Everest's Expertise
With over 25 years of experience and a global team of experts, Everest delivers innovative solutions for client success. Whether it’s custom application development, engineering services, or offshore outsourcing, Everest empowers businesses to optimize their operations and achieve their goals.